FAQ

We currently do not accept the following brands:

ALAIN SILBERSTEIN
AUDEMARS PIGUET
A・LANGE & SOHNE
BAUME & MERCIER
Bell & Ross
BLANCPAIN
BREGUET
BREITLING
BVLGARI
CARTIER
CELINE (except for bags and wallets)
CHANEL（except for bags and wallets)
CHAUMET
CHOPARD
Christian Dior（except for bags and wallets)
CORUM
dunhill
ETRO
FENDI (except for bags and wallets)
FRANCK MULLER
GERALD GENTA
GIANNI VERSACE
GIRARD PERREGAUX
GOYARD（except for bags and wallets)
GRAHAM
GUCCI（except for bags, wallets, and belts)
HERMES
HUBLOT
IWC
JACOB & Co
JAEGER-LECOULTRE
LOEWE
LOUIS VUITTON (except for bags, wallets, and belts)
OMEGA
PANERAI
PATEK PHILIPPE
PRADA SPORTS
PRADA（except for bags and wallets)
RAYMOND WEIL
ROGER DUBUIS
ROLEX
S.T. Dupont
TAG HEUER
TIFFANY & Co.
TUDOR
VAEHRON CONSTANTIN
ZENITH

We buy clothes, bags, shoes, watches, and other accessories.

For more details, please refer to the How to Sell Guide.

We do not accept the following items:

Items that are prohibited by law and/or company policy
Items that are monogrammed and/or personalized
Items that are in poor condition (damaged, dirty, odor, etc)
Replica, counterfeit, or fake items
Clothing: Kimono, school uniform, work uniform, wedding dress, tuxedo, pajamas, underwear, swimwear, skiwear, wet suit, children’s wear, babywear and rainwear
Accessories: gold, platinum, jewelry, towel, handkerchief, stockings/tights and socks

Our estimation of our purchasing price depends on the condition of the item and our current inventory, therefore we do not include our purchasing price on the website.

We do make an estimate for free. Please contact us for more details.

Our buyers with broad knowledge on the current fashion market will evaluate each item carefully.　We will determine a price based on the current trends, seasonality, and condition. Please feel free to bring in your items for estimation.
 

Unfortunately, you are required to take the unacceptable items with you.

You will need to bring a valid photo ID such as Driver's License, Passport, State ID, or Military ID. Depending on state of the store, a valid government issued photo ID that is issued within the U.S. including U.S. territories may be required. Please contact the store you are visiting for more details. (Find a Store here)

Also, you must be 18 years or older to sell, or be accompanied by a guardian of parental authority with valid photo ID.
 

Of course, but please keep in mind that the estimate of your item is only valid on the same day (estimations are subject to change on a day-to-day basis).

The purchasing price that we offer may vary on the condition of the item, therefore you need to bring your item to the store in order to get an estimate.
 

You don't have to sell your item if you are not satisfied with the estimate.
 

Unfortunately, we cannot send our buyers to your house. Please bring your items to our store.

Yes, you must bring your ID with you every time you sell your items.

No. Your ID must be valid in order to use our services.

Please take your parent or legal guardian with you so that they can sell your items for you. They must have a valid ID with them to sell your items. Please go to the question, "What do I need to bring with me in order to sell my used items?" for more information about what you need to sell your items.

We are happy to inspect all items you bring into the store, but the estimated price of the items with any damages may be less than the items in good condition. If the item is stained, torn, and/or in any similar poor condition, we may not purchase it.
 

Yes, we are always open regardless the season! However, our purchasing price may change depending on the season.

You do not need to make an appointment, you can bring the item(s) anytime during our store hours

We accept all sizes, but the purchasing price may vary according by size.

No, we do not trade at this time.

It's the California law in which you buy watches or jewelry at a second hand store, you must register the serial number on the system called CAPSS. In order to purchase your watches or jewelry, we need the required information such as:

Customers' data
Name, Address, Date of Birth, Gender, Hair Color, Height, Weight, and so on.
You can register the required information on the registration page on CAPSS.
We will ask you to register when it is necessary.
We CANNOT purchase any watches or accessories without your registration.

No, all sales are final. No returns or exchanges. 

Yes, any item can be on hold only for up to 1 day. If you don't come back on that day, we will put the item(s) back to where it was.

Thank you! To join us, please check the available positions here. 

Unfortunately, we do not have parking lots and discount services for the other parking lots around our store location.

Our store opens every day, but we may change store hours or close the store temporarily due to renovation or inventory. If you would like to make sure, please contact us or check for any announcement posted at the store.

Yes, you can buy our items through online. please click the link.

We are so sorry, we do not provide any sort of notification or pre-order services because all items we have are one of a kind.

We accept VISA, MASTER CARD, JCB, AMERICAN EXPRESS, DINERS CLUB INTERNATIONAL, DISCOVER, and UNION PAY.